(FAQ) Frequently Asked Questions:

How do I get my prints?
We will ship your prints via the US Mail in photo-protective packaging.  Turnaround time depends on our current workload, but generally you should allow 4-6 weeks for delivery. 
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How will the prints look?
All images are captured with professional digital cameras through professional lenses. The same professional cameras and lenses used by many of the top professionals around the world to capture images for things like magazines, where only the best will do.  The high resolution capabilities of the cameras and lenses we use not only make the smaller sized prints look amazing, but also allow us to print large poster sized images while still maintaining a extremely high degree of image quality.

When we receive your order, prior to printing, we will do custom pre-print processing   What this means is, we use professional image editing software to make adjustments to each image individually in order to make it it's very best.   This process is all done by hand, as each image will vary from the next.  Brightness, contrast, color tint, color saturation and sharpness will all be adjusted for optimum quality prior to printing. The image will then be custom cropped if needed.
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How will my images be cropped?

Every image is subject to two types cropping situations, Custom Cropping or Forced Cropping.

Custom Cropping is when we crop the image to make it more pleasing to the eye. This might happen for example, in order to bring the participant closer within the frame, or to move them closer or farther from the center.  All images are custom cropped (if necessary) free of charge prior to printing. If you have a special request regarding how you would like a particular image cropped please let us know. If not, just leave it to us.

Here is an example of a before and after custom cropped image 

Forced Cropping occurs when we print to a paper size that is a different aspect ratio then the image itself.  This happens on all 8x10 and 11x14 sized prints. This is because the aspect ratio of the images coming from most cameras is different then the aspect ratio of 8x10 or 11x14 sized paper. The closest aspect ratio from our cameras to an 8x10 sized print is a 8x12 sized print.  The closest to 11x14 is 11x17. So, by ordering an 8x10 or 11x14 some of the image will be cropped out (missing) from the proof image you viewed online or purchased at our booth.  In some cases it's ok, as there may be a lot of room on the top or bottom that can afford to be lost, such as a lot of extra sky or grass, much like the example image above. Other times however (in the case when the image was shot close to begin with) we may have to end up loosing a critical part of the picture.

For example, here's an image of a baseball player that was shot vertically from head to toe with very little ground or sky included. By ordering an 8x10 of that image the player's left foot will not appear in the final print. But, if an 8x12 is ordered, the entire image is printed.

The reason someone would choose an 8x10 over an 8x12 size, or an 11x14 over a 11x17 size is because picture frames are more readily available in these sizes, however this is finally starting to change.  We try to shoot to allow for either size, but there are times when the larger size is necessary to keep everything in frame.   If you have a question about this prior to ordering, send us a quick email, be sure to include the photo ID number of the photo in question, so we can let you know how the photo would best be cropped.

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How are the photos printed?
Either in-house on professional printers using pigment based archival inks or via top quality labs printed on Fuji Crystal Archive or Kodak papers.  In either case the ink-paper combination create a brilliant true to life color photo which is estimated to last 75+ years without fading or color shifts, if properly cared for.

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How can I get you to shoot our game or event?
Just ask, we'd love to come if we don't have prior commitments!!  Fill out the Request Coverage form or simply give us a call to discuss details.  Just so you know, we tend to stay booked many weeks/months in advance.  So waiting until the last minute may make it impossible for us to accommodate your event. 

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Does it cost anything for you to cover our game or event?
It depends on the event.  In some cases we don't charge if the event is large enough, we are there to photograph a large number of participants, and we feel the demand is high for quality photos.   In fact if the event is large enough, not only will we not charge you but it's possible that we'll  make a donation to your organization.

If you are interested in having a professional photographer photograph your player only we can do that too.   Our Athlete Spotlight can be arranged based on our hourly fees.

The best thing to do is give us a call and talk over your needs.

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Does All Action Shots do Team Pictures?
Yes!!   We offer a large variety of the standard as well as unique specialty items at a very affordable cost.   We don't cut corners, we'll bring enough people to make sure  your picture day runs smoothly and stays on time, while providing your organization with professional high quality photography.   Contact us today to discuss pricing and our availability.  Your league will be glad you did!!
 More information on our picture day products and services can be found here by clicking here

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